Frequently Asked Questions
Everything you need to know about our organic, wholesome foods.
Where are Prana Foods products sourced from?
We source our ingredients from certified organic farms that prioritize sustainable agricultural practices and ethical labor standards to ensure the highest quality nutrition.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Are your products gluten-free and vegan-friendly?
The majority of our product range is both vegan and gluten-free. Please check the specific ingredient list and allergen warnings on each product page for detailed information.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a full refund or replacement.
Do you use any artificial preservatives or additives?
No, Prana Foods is committed to clean eating. All our products are free from artificial flavors, synthetic colors, and chemical preservatives.
How should I store my Prana Foods products?
To maintain maximum freshness, we recommend storing our dry goods in a cool, dark place. Once opened, ensure the resealable packaging is tightly closed or transfer to an airtight container.